Frequently Asked Questions

For bookings being made inside 8 weeks, full payment will be required to make the booking. For bookings outside 8 weeks, we require 25% deposit wired to our account, and balance is payable at least 35 days prior to commencement of the safari.

Payment can be made by wire transfer,  or credit card. We accept most credit cards but there is a 4.5% processing fee surcharge for Credit Card Payments.

Wear whatever is comfortable. It is recommended to have a sturdy pair of broken-in trail shoes, boots, or sneakers. It is preferable to dress in layers and wear clothing that will wick away perspiration and keep you dry and comfortable

If you are on this trip to Africa over a period of about 2 weeks, the following list may serve as a good guideline on what to bring along in terms of clothing.

5 Short-sleeved cotton shirts. Polo-style shirts are more versatile than T-shirts
2 Long sleeved cotton shirts. These can include light dress shirts for sun protection and flannel shirts and cotton turtlenecks for layering
2 Pairs of Trousers: Comfortable and loose-fitting. One lighter, one a bit heavier for warmth in the evening.
Travel skirt, for women. Not required, but highly recommended.
Underwear – 7 to 10 changes. Due to the very bumpy roads, brassieres are suggested for women, even if you usually don’t wear one.
Fleece jacket.
Light rain jacket with a hood. A water- proof breathable jacket can double as a wind breaker. This should be sized to fit over your sweater or fleece jacket.
Wide brim sun hat.

Footwear
Pack comfortable walking shoes. Look for shoes with good arch support. Sports sandals. Not required, but very highly recommended, especially if you are taking an extension tom the beach/coast.

Socks – 5 to 7 pairs. During May to August, one or two pairs should be warm hiking socks made of wool, capilene or Thermax.

Optional Clothing
Swim suit (recommended for dips in swimming pools, except in June July and August, when it might be too cool to swim- East Africa speaking)

Walking shorts, long-cut for modesty (Not needed May through August – East Africa speaking)

The above commandments are only suggestions provided for your convenience. It is important to mention that it is often possible to do laundry during the safari, although dryers might not be available

For ready made packages published on the website, just complete our Online enquiry form on the page with the itinerary.

For tailor made safaris, contact us on this safari booking form or send us an e-mail to info{at}africansafarihub.com

We strongly recommend that you take out all of the necessary Travel Insurance before commencing on your journey.

However, we offer free membership with Flying Doctors’ Society of Africa to all our clients while on safari with us in countries were Flying Doctors operate. This will offer you, the traveler security in the knowledge that should a medical emergency arise, the Flying Doctors Service and evacuation to a reputable hospital are just a call away. This free service from us only covers only rescue. Ensure you inform us in case you would like to take it up.

While water in major towns is chlorinated and relatively safe to drink, it is safer to drink sealed bottled water, available in stores and supermarkets.

If you are a veteran safari traveler, this might be easier. You would need to look at the itinerary and tell if it would cover and offer most if not all of your areas of interest.

For beginners or first-times, this might not be so easy. Just let us know what your budget and preferences are. We then send you our suggestion made by our expert Safari Consultants. You can make alterations until you manage to get a final safari fitting your needs. We do not charge for helping you find a suitable safari.

This depends on the amount of time you have available for the safari. It will also depend on the number of countries or destinations that you are interested in visiting. If you intend to visit more than one destinations, then how far apart or close by they from one another?  What is the mode of transport from one place to another?

Generally,  and bearing in mind the above statement, a safari  can be anything from 3 days to 25 days. The more days you can afford for your safari, the more relaxed the safari will be. As a general rule, a 7 day Safari would be enough to enjoy a safari in most African countries, assuming it is one country.

What is a Group Tour
A group safari tour means you are traveling together with other persons. Normally it would be on a fixed departure dates. The group may be made up of your acquaintances or not. It is normally cheaper to travel in a group. But it does not have any flexibility and personal freedom as everything has to go according to a pre-planned schedule.

What is a Private Safari
A private safari means you travel with persons of your choice – family, friends, colleagues. You select the dates of travel, the locations to visit, the accommodation type and standard and the duration of the safari. You can make changes with regard to the safari activities and the time to take them.

Medical Precautions for travel to Africa and vaccination requirements change from time to time.  There are also differences depending on the destination you choose.

We suggest you consult your local doctor or health department for information on the latest health precautions. If you are on prescription medication, please ensure you have an adequate supply to last the duration of your stay and a copy of your prescription(s).

If you are traveling with Hallmark Travel Planners, we shall also advise you according to the specific destination(s) that you would be traveling to.

Depending on the type of tour you purchase, the destination you visit and the weather conditions at the time of travel, Hallmark Travel Planners uses either 7-seater custom safari micro vans or 4WD closed Jeeps with pop-up roof ideal for game viewing, photography and sight seeing.

The vehicles are fitted with HF long range radios for easy communication and are well maintained to provide maximum level of comfort and safety. In addition to the above, all our vehicles are fully equipped with cool-boxes and first aid kits.

Currently, we do not operate fixed schedule group safaris. We therefore can organize trips according to the needs of the person(s) who contact us for the trip.

However, the safari vehicles that we use can take up to a maximum of 6 persons per safari vehicle so that each participant in the team has a window seat.

Generally, it is better to book as far in advance as possible to ensure availability at the time you wish to travel, especially during the high/peak seasons.

However, if your preferred dates of travel fall during the high/peak season, the best time to book your trip is as soon as have made up your mind. Some very popular destinations like Serengeti and Okavango have limited accommodation spaces and fill up very quickly.

Yes we do! and almost all hotels and lodges that cater for safari lovers will be happy to make sure your special dietary needs are taken care of.

Please make sure to give us advanced notice so that we can make arrangements with the hotel, lodges and camps concerned.